Noisy with load music. Salespeople we not interested in helping the customers.
You sit and wait forever in this place while employees are having a great time entertaining themselves and other customers. There is a fine line between customer service and playing around with customers so much that you waste a lot of time. They also screwed up so much on order that I had hours of inconvenience dealing with it. I had to take a day off work to handle the issues they created. Not professional at all! They say they will take care of issues and never do. Follow up is lacking as well. Not much good to say about this place!!!
I went there to transfer my service from an iPhone 5 to an iPhone 6. After waiting for half an hour, the person "helping" me told me the fastest way to set up a new phone was to choose the new phone option and then to sign into my icloud. She told me that all of my pictures and apps would migrate over to the new phone. They didn't. After googling it, I found that I should have restored the new phone from a backup. I verified this with a call to AT&T where they profusely apologized for completely wasting my time by incorrectly setting up my new phone. I'll have to go back to the store now to redo the whole stinking process. Luckily I still have my old phone, so I didn't lose everything.
This visit was a good experience. The rep to customer ratio was equal. However, not a big selection on inexpensive pay as you go phones.
Both managers and sales associate, Alicia, very helpful and patient in completing complicated transaction. And what a nice gesture to walk ur customer out! Would definitely visit this store again.
At T is a US Electronics Store based in Zachary, Louisiana. At T is located at 5555 Main St, Zachary, LA 70791, USA.
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